# A Message From Our CEO

- Link: https://exclusiveaccess.net/a-message-from-our-ceo/
- Published: 2018-05-10T10:46:42-04:00
- Author: EAN

As springtime weather begins to fill our days, I’m thrilled to share our continued
improvements to our airline. When I last wrote you, I was excited to share our operational
improvements and technological enhancements. I’m proud of all that we’ve done to
improve your experience so far, and we’re not done yet!

By now, I hope you have had a chance to use our updated website, Spirit Check-in
app, and the brand-new check-in kiosks across our network. Since these initiatives
have launched, we’ve continued to innovate and update them to better serve you. 
We recently unveiled our latest initiative: self-tagging for checked bags! This 
newest advancement is rolling out at airports across our network by summer and allows
you to have more control over your check-in experience on our new kiosks. We take
great pride in caring for your bags and our numbers prove it—in 2017 we ranked number
one in the industry for baggage handling!

We’ve doubled down on our operation and it continues to perform spectacularly too:
Spirit has ranked among the top airlines for on-time performance for the past seven
months. To continue our rapid growth, we’ve added 12 brand-new planes to our fleet
in the past six months, with 10 more on the way this year. Our Fit Fleet continues
to be the youngest in the skies!

With new planes come new destinations! We also continue to expand our network with
new service across the Americas, including Columbus, Ohio; Richmond, Virginia; Guayaquil,
Ecuador; and Cap-Haïtien, Haiti. In the coming weeks we will also launch additional
Caribbean service to Saint Croix, U.S. Virgin Islands too.

Over the past few years we’ve accomplished so much, and I’m so grateful for the 
amazing team I’ve worked alongside. I’m pleased to share that Ted Christie was recently
promoted from CFO to President, and he will take over my role as CEO in 2019. Soon
you’ll begin to hear about Ted’s dedication to the Guest experience and what he 
has planned to continue our focus on improvement.

Spirit is excited to serve you better every single day. Thank you for joining us
on this journey, and I look forward to seeing you on a Spirit Flight soon!

 

Bob

Chief Executive Officer, Spirit Airlines